What is the policy regarding unsatisfactory customer reviews?

Modified on Thu, 22 Aug, 2024 at 9:42 AM

We take all reviews seriously and we want all guests to feel welcome to leave their opinions and feedback on our platform. 


If you have concerns about a review being fraudulent or factually inaccurate, please navigate to the Help & Support page of your Partner Portal, and submit a ticket through Refunds, Reservations, & Guest Reviews. Someone will reach out to you after your submission is review

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